Technology

Windows Infrastructure Support & Project Specialist, Daiwa Capital Markets September 2010 – September 2012 Windows Server Support & Deployment: Provided 1st/2nd level 24/7 support and deployment for Windows server technology across Production and User Acceptance Test environments, ensuring business continuity. Service Level Agreement (SLA) Management: Met business-defined SLAs using metrics from ServiceNow, ensuring timely resolution …

Following the completion of a massive Desktop Upgrade Project for JP Morgan Chase I was hired to work in a fantastic EMEA Wintel Infrastructure Support team from September 2005 to September 2010. Wintel Infrastructure Support Specialist, JP Morgan Chase September 2005 – September 2010 Windows & VMware Server Support: Provided 1st/2nd level 24/7 support and …

This was actually a great course during the early days of the internet. I learned a bit of everything; working projects in teams, practicing interview technique and Html, Scripting, Data normalisation, Oracle Administration, SQL and the chips and beans in the Student cafeteria were all highlights. I wrote a literary synthesis on Internet Addiction Disorder …