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Daiwa Capital Markets Senior Systems Engineer

Between September 2010 and September 2012 I worked supporting their Windows Infrastructure and Projects with a fantastic team at Daiwa Capital Markets. Key Tasks: 1st / 2nd level 24/7 support and deployment of Windows server technology (Production, User Acceptance Test environments) Meet Business defined SLAs using metrics obtained from problem management system Service Now Active …

JP Morgan Chase Asset Management – Wintel Engineer

Following the completion of a massive Desktop Upgrade Project for JP Morgan Chase I was hired to work in a fantastic EMEA Wintel Infrastructure Support team from September 2005 to September 2010. Key Tasks: 1st / 2nd level 24/7 support and deployment of Windows and VMware server technology (Production, User Acceptance Test, Disaster Recovery and …